Return & Refund Policy
Return Eligibility and Timeframe
MEYERS offers a 30-day period for customers to request a return, starting from the date your order is delivered. To be eligible for a return, products must be unused, undamaged, and returned in their original condition with all packaging and accessories intact. Items showing signs of misuse or damage, or products that do not meet these criteria, will not be accepted for return.
Products Not Eligible for Return
- Personalized or customized products
- Digital products and downloadable content
- Gift cards
- Clearance or final sale items
- Items that have been used, modified, or damaged post-delivery
Return Process
- Submit your return request within 30 days of receiving your order.
- Prepare the product for return, ensuring it is unused, undamaged, and includes original packaging and accessories.
- Ship the item back to MEYERS at your expense, unless the return is due to an order fulfillment error.
- Once MEYERS receives and inspects the return, we will determine eligibility for a refund.
Refund Details
Approved refunds will be processed to the original payment method. Please allow 5-10 business days for the refund to be reflected, with timing dependent on your payment provider.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, missing items, or incorrect products, please retain the product and all packaging until the issue has been reviewed by MEYERS. Contact MEYERS promptly at kojar77@reestore.site for assistance.
Return Shipping Costs
Customers are responsible for return shipping fees unless the return results from an error in order fulfillment by MEYERS. We recommend using a trackable shipping service to ensure your returned item reaches us safely.